Detention exit: Clear the alert. Keep the market.
DETEX combines deep regulatory intelligence and qualified professionals’ dedication to bridge the gap between testing labs, food traders, brokers, and others in the supply chain to truly overcome detentions from their root cause, from Import Alert understanding to detention management and clearance support.
Assess My Import Status
Drop your document here
Securely upload your Notice of Action, Bill of Lading, or Packing List to instantly evaluate your risk, timeline, and release options.
PDF, DOCX, PNG, JPG · Max 50MBHolistic FDA Import Program Support
DETEX supports the entire FDA Import Program, from detention and admissibility to sampling, corrective action and market access, matching the right regulatory approach to each violation rather than forcing every case through a single playbook.
Emergency Detention & Admissibility Support
- Notice of Action (NOA) triage and response strategy across the full FDA Import Program
- PLAP-aligned sampling for pesticide and heavy-metal NOAs, and alternative pathways for undeclared-allergen, mislabeling and misbranding detentions
- Laboratory coordination and analytical oversight
Import Alert & Corrective Actions
- Root-cause investigation of the underlying violation
- Gap assessment against agency expectations
- Petition readiness for removal / exemption
Nationwide Sampling & Laboratory Services
- Nationwide sampling coordination and dispatch
- PLAP administrative readiness
- FDA Account Management for testing laboratories
FDA Import Program & FSMA Compliance
- End-to-end navigation of the FDA Import Program and its admissibility requirements
- FSMA obligations addressed as they apply, Preventive Controls (PCHF), FSVP and the Food Traceability Rule
- Entry-by-entry alignment across CBP and FDA review
Preventive Controls, HACCP & cGMP
- Preventive-Controls, HACCP and cGMP implementation and management
- Foreign Supplier Verification Program (FSVP) support
- Spanish-language guidance for Latin American exporters meeting their FSVP obligations
B2B Growth & Market Positioning
- Business development, sales and go-to-market strategy
- Branding, positioning and marketing support
- Tailored to food traders and testing laboratories
The physical field bridge between labs, importers, and the FDA
Laboratories are limited by their geographic footprint. DETEX closes that gap with nationwide field sampling, so a defensible sample can be collected wherever a detained entry sits, then routed to the right accredited laboratory.
Importers
Entries detained at the port
DETEX Field Samplers
Physical collection, nationwide
Testing Laboratories
PLAP-aligned analysis
FDA
Defensible submission & review
Trusted Partners
Orchestrating a vetted network of sampling, analytical laboratory, and supply-chain partners.
The DETEX Advantage
DETEX provides holistic support across the entire FDA Import Program, led by qualified professionals and powered by business intelligence and AI, not a software product. Our leadership holds PCQI, FSVP, and FTR credentials and directs every engagement personally, matching the right regulatory approach to each detention rather than forcing one playbook.
Qualified Professional Leadership
Led by certified Qualified Individuals, credentialed under FSVP, PC (PCQI), FTR, and FSPCA, so every engagement is directed by accountable, qualified professionals.
FDA Detention Experience
Directed by 3+ years of specialized experience as an FDA Account Manager managing laboratory detentions, real, front-line command of NOAs, sampling, PLAPs, and agency review.
Nationwide Sampling Access
Nationwide coverage that solves the geographic footprint limits laboratories face, sampling reach where and when your entries need it.
Cross-Party Orchestration
One single point of accountability bridging importers, foreign suppliers, brokers, and warehouses, so nothing falls through the gap between parties.
Bilingual, Latin-America Ready
Our founder is fully fluent in Spanish, an immediate advantage for Latin American growers, packers and exporters navigating their FSVP obligations and communicating with US importers and FDA.
B2B Growth & Positioning
Beyond compliance, we support business development, sales, marketing, branding and market positioning, particularly for food traders and testing laboratories building their US presence.
A trust index for every party in the supply chain
Every stakeholder is profiled on a consistent, evidence-based methodology, so a case team can route work to parties with a proven compliance track record. Scores are built from verifiable history, never from marketing claims.
Reputation & Ratings
Referrals and peer-verified standing across the trade network.
Compliance History
Detentions, recalls, Import Alert exposure, and corrective-action follow-through.
Referral & Verification
Traceability discipline, cGMP posture, and confirmed working relationships.
Scored across each role
Laboratories
Accreditation scope and measured turnaround time.
Suppliers
Compliance history, recalls, Import Alerts, cGMP and traceability posture.
Importers
Verification history and presence on the FDA FSVP importer list.
Brokers
CBP-FDA coordination record and responsiveness.
Samplers
Field reliability, report quality, and completeness.
Methodology preview. Live DETEX Scores populate as verified compliance data is recorded for each party, no scores are shown until evidence supports them.
Regulatory Insights
Active regulatory intelligence: Import Alerts, EPA tolerances, and FDA policy monitored by DETEX PCQIs, not a static link list.
Get in Touch
Ready to resolve your FDA detention? Let us know how we can help.